Flip the Pharmacy initiative aims to transform community pharmacy

There are 20 practice transformation teams from 27 states selected to participate in the first cohort of the multi-year Flip the Pharmacy program.

The Community Pharmacy Foundation (CPF) and CPESN USA are teaming up to provide a new funding opportunity for community pharmacies. The initiative is known as Flip the Pharmacy.

According to the CPESN website, Flip the Pharmacy aims to transform community pharmacies by moving from one-off care processes, at the prescription level and business models to longitudinal and patient-level care processes, as well as business models. through the use of practical coaching.1

Beth Bryan, PharmD, owner of Surgoinsville Pharmacy in Tennessee, says new workflow model at Flip the Pharmacy removes the stigma of competition between independent pharmacies and allows them to unify and grow together .

“Our goal is to have time in the daily workflow to perform therapeutic and clinical interventions that will have a positive overall impact on the health of patients. This goal aligns perfectly with Flip the Pharmacy, as it strives to evolve employees into a role that complements the needs of [their] patient population and allow[s] the pharmacist to focus on the patient, ”Bryan said.

Currently, 20 practice transformation teams from 27 states have been selected to participate in the first cohort of the multi-year program. Flip the Pharmacy will provide qualified practice transformation teams with funding and resources to act as the implementing arm for community pharmacy practice transformation efforts at the local level.

“Pharmacy has generated an abundance of innovation over the past 20 years, but we don’t have the means to scale this innovation forward,” said Troy Trygstad, Executive Director of CPESN USA and Editor-in-Chief of Pharmacy hours®, in a press release from CPESN.2 “We now have a 20-year track of opportunity after the release of The Asheville Project, but no scalable, market-based value proposition for an increasingly consolidated healthcare system that demands clinical outcomes that typically depend on the ‘optimization of drug use. “

Six areas of transformation have been identified as key elements of the initiative’s efforts, and implementation will be supported at the pharmacy level by transformation coaches. The areas of transformation are1:

  • Leverage the model by appointment
  • Improve patient follow-up and follow-up
  • Develop new roles for non-pharmacist support staff
  • Optimizing the use of technology and electronic care plans
  • Establish working relationships with other members of the care team
  • Develop the business model and express value

The first cohort of teams covers all regions of the country, and they are each committed to engaging and deploying more than 70 practice transformation coaches in more than 500 pharmacies across the country, to implement these 6 areas. key transformation. Over the course of the 5-year partnership, the program aims to bring more than 1000 pharmacies out of a 2-year transformation process.3

“The Community Pharmacy Foundation has a long and successful history of funding innovative efforts to advance the practice of community pharmacy and the delivery of patient care. The Foundation will introduce a new category of grants into its existing funding portfolio with this award of over $ 3.3 million to transform teams in the first 2 years of the program. Flip the Pharmacy is increasing CPF’s footprint and influence on the sustainability of community pharmacies by partnering with CPESN® USA to add an implementation component to its grant funding activities, ”CPF says in a release from company press.2

The next grant application deadline will be in June 2020.1

For Bryan, the hope is that this initiative will give pharmacists more time to focus on what matters. “We hope this initiative will enable the pharmacist to provide improved patient services that improve the quality of life for patients in every community. The pharmacist will be able to promote points of contact with patients that will have a positive impact on their clinical outcomes, ”said Bryan.


  • Return to Pharmacy.com. https://www.flipthepharmacy.com/. Accessed November 8, 2019.
  • Community Pharmacy Foundation and CPESN® USA Announce 5 Year Partnership to “Flip the Pharmacy” and Transform the Practice of Community Pharmacy [press release]. Chicago, Illinois; June 27, 2019, CPF website. https://communitypharmacyfoundation.org/insider/email_details.asp?uid=7009FC82-21D7-4D01-96A1-52D1EC7050F2. Accessed November 21, 2019.
  • Community Pharmacy Foundation selects 2019 Flip the Pharmacy winners [press release]. Chicago, Illinois; September 4, 2019: CPF website. https://communitypharmacyfoundation.org/insider/email_details.asp?uid=4C6CE975-0E96-42C4-9BD7-0BD2795F540A. Accessed November 21, 2019.

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