NHS Wales Informatics Service’s Choose Pharmacy Project Wins Clinical Pharmacy Congress Technology Award

Emma Williams, Fellow of the Royal Pharmaceutical Society, received the 2018 Clinical Pharmacy Congress (CPC) Award for Excellence in the Use of Technology in Pharmacy Practice, on behalf of the NHS Wales Informatics Service (NWIS) Choose the pharmacy project. Williams is the national clinical lead for the Choose Pharmacy IT application and, along with Cheryl Way, the national lead for project pharmacy and drug management, forms the Choose Pharmacy clinical team.

The award was presented on April 27, 2018 at the CPC, held at ExCel London. It was awarded for the development of the digital application Choose Pharmacy, which underpins the service.

Choose Pharmacy allows patients with minor ailments to be treated by their community pharmacist, rather than waiting to see a general practitioner. The service also allows patients discharged from the hospital to receive drug reviews from pharmacists and receive an emergency supply of prescribed drugs in the evenings and weekends.

To support this, the Choose Pharmacy team has developed an app to transfer electronic patient records between Welsh community pharmacies. Through the app, pharmacists can also access electronic discharge notification letters, which are generated when patients leave the hospital. This means that any medication changes made during a patient’s hospital stay are taken into account when the patient leaves the hospital under the care of a community pharmacist.

A pilot project currently underway across Wales is also using the app to give pharmacists access to Welsh GP records.

“The Choose Pharmacy app supports the development of an integrated model of care,” said Williams. “Currently, it enables community pharmacists to access relevant patient information from NHS Wales hospital and generalist systems when providing care to improve patient safety and patient outcomes, and to develop better patient outcomes. new avenues for patients – for example, the Common Illness Department and the Emergency Medication Department. . “

Williams accepted the award on behalf of the entire Choose Pharmacy team, which, in addition to Williams and Way, includes a development team that is responsible for the design and development of new features, and an implementation team. who is responsible for the deployment of the Choose Pharmacy app across Wales and the development of existing functionality.

“The extended NWIS team contributes to the Choose Pharmacy app in the design, assurance, service management and IT support of the live service. The application could not be a success without the contribution of these teams and many others, ”said Williams.

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